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Careers

Why Work at Sunmark FCU?

Sunmark employees enjoy an excellent benefits package, including:

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Competitive Salaries

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Incentive Programs

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Retirement plans with
employer match

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Comprehensive Medical, Dental, and Vision benefits

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Paid leave and work / life programs

"Amazing benefits"

Sunmark has an amazing benefit package! You can't beat it!

- Cindy, Research & Operations Specialist

Open Positions

When you find a position that interests you, click "Apply Now" to email us your resume to get started.

Fraud & Security Specialist

Our Risk Management department is looking for a new team member.

The primary responsibilities of this position are the investigation of alleged and identified fraud involving Sunmark (its branches, members/accounts, products/services), maintaining adequate security procedures and devices throughout the credit union, and performing routine and annual department projects. Exemplifies the credit union’s mission of exceeding expectations by performing at high levels in each of Sunmark’s performance factors: Attitude, Accountability & Communication/Interpersonal Skills.

Typical hours are Monday-Friday 8-4:30pm however can exceed as needed due to security notifications.

The ideal candidate will have a college degree with experience in security or fraud, preferably within a financial services industry. Must be well organized and have strong communication skills to work within sensitive information.

click "Apply Now" to email us your resume to get started

IT Business Systems Administrator

Our Information Technology team is looking for a new team member.

 

The primary purpose of this position is to assist in the daily operational responsibilities related to Sunmark Federal Credit Union’s Information Technology (IT) infrastructure and systems. Ensure the confidentiality, integrity, and availability of the Sunmark computing environment. This includes the administration of the VMware environment, Windows environment, storage, backups, and disaster recovery networks.  Maintains a working knowledge of all IT department functions and plays an active role in the support of the IT Department’s overall progress and related projects.

 

The ideal candidate will have a college degree with a minimum of 3yrs experience with the maintenance of VMware, Storage Area Networks, and Microsoft Windows Operating System for servers and desktops. Five years or more of experience may be considered in lieu of an college degree; Ability to accommodate a flexible schedule including on-call hours as necessary, work well under pressure and ability to work independently or as part of a team.

click "Apply Now" to email us your resume to get started

Member Service (Call Center)-Latham

Our Member Solution Center is hiring at our Latham office, 1187 Troy Schenectady Road.

Call Center Hours: (Must have availability to work within the hours listed)

Monday, Tuesday 8-5pm, Wednesday 8-5pm, Thursday & Friday 8-6pm, Saturday 9-1pm.

Job Summary:

The primary purpose of this position is to provide WOW service while accurately processing transactions,  researching member questions and responding to inquiries and concerns in a blended contact center environment, consisting of interactive video, phone and live chat interactions.  Promotes and participates in a sales and service culture consistent with the credit union’s mission of exceeding member expectations. 

Knowledge and Skill Requirements:

High school graduate/GED with a minimum of 1 year of customer service experience. Excellent communication and computer skills a must.

click "Apply Now" to email us your resume to get started

 

 

Member Service (Teller) Glenville, Schenectady and Delmar

Our Glenville, Schenectady and Delmar branches are looking for new team members. The primary purpose of this position is to provide WOW service while accurately processing transactions daily and researching member questions as needed. Member Service Representatives cross-sell all credit union services to qualified members whenever possible while attaining established goals.

Branch hours: must have flexibility to work rotating Saturdays with option for time off during the week. Actual shift may vary based on branch opening/closing/balancing needs.

Monday: 9:00am – 4:30pm
Tuesday: 9:00am – 4:30pm
Wednesday: 10:00am – 4:30pm (8am as needed for staff meetings)
Thursday: 9:00am – 6:00pm
Friday: 9:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED          

The ideal candidate will have a High School/GED or higher plus prior customer service experience, ability to build relationships with our members, acclimate to new technology and strong attention to detail.

click "Apply Now" to email us your resume to get started

Member Service (Teller)-Brunswick-new branch

Our Brunswick branch, tentative to open in 1st quarter 2019 is hiring!

The primary responsibility for this position is to greet and assist members with a smile, address them by name and thank them for their business. Identify member needs, respond to inquiries and questions. Inform members of our products, services and policies, including ways to access the credit union from a tablet or serf-service kiosk (ITM). Assist members with using the ITM, accurately process transactions, performs vault management and exhibits strong knowledge  of our policies and procedures.

The ideal candidate will have a minimum High school graduate or GED plus a minimum of 1 year in a customer service/sales related position. Prior credit union/financial experience desirable. Strong attention to detail and excellent communication skills. Ability to adapt to new technology a must!

click "Apply Now" to email us your resume to get started

Sunmark Federal Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.