Every time you speak or chat with someone from our Member Solution Center, you’re speaking to someone right here in the Capital Region. All employees work at our headquarters in Latham, NY.

member SOLUTION CENTER AND CHAT HOURS

Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 9:30am – 5:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

CHAT WITH US

Need to mail us something? Send to Sunmark, PO Box 16370, Albany, NY 12212-9906.