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Telephone Access Center (TAC)

Conduct your business with Sunmark quickly and easily right over the phone. Our representatives can help you with just about everything - get approved for a loan, transfer funds, ask questions about your account and more!


Business Hours: (518) 382-0605 · 866-SUNMARK (786-6275)
Mon: 8:00am - 6:00pm Wed: 9:30am - 5:00pm Fri: 8:00am - 6:00pm
Tue: 8:00am - 5:00pm Thu: 8:00am - 6:00pm Sat: 9:00am - 1:00pm


TAMI (Telephone Access to Member Information, 24 Hours)

Transact your Sunmark business even when our branches and Telephone Access Center are closed with our 24-hour automated telephone system. Check your balances, transfer funds, even apply for a loan. It's easy--TAMI will guide you through the process! All you need is a telephone, your account number and your TAMI personal identification number (PIN). Try TAMI today! Call (518) 382-8433 · (800) 462-8449


Need a TAMI PIN? Lost your TAMI PIN?
Call (518) 382-0605 · 866-SUNMARK (786-6275)


Lost or stolen Sunmark Debit Card and/or PIN?
During business hours call (518) 382-0605 · 866-SUNMARK (786-6275)
After business hours call (866) 928-9484

Trouble with Debit Card transactions?
Call (866) 906-4169 (U.S.) · (866) 906-4169 (Int'l)

To report a Lost or Stolen Sunmark Federal Credit Union MasterCard or VISA Platinum Plus® Credit Card
Call (800) 362-6299, 24 hours a day.
Member service is available 24 hours a day at (800) 362-6299

To report a Lost or Stolen Sunmark Federal Credit Union American Express®
Call (877) 388-6560, 24 hours a day.
Member service is available 24 hours a day at 1 (877) 388-6560

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This credit union is federally insured by the National Credit Union Administration.